Human-centered operations for small business

Helping small business owners use AI, choose the right tools, and automate the manual work.

Malak Baker, small business operations and automation consultant, smiling outdoors

Nice to meet you

I’m an operations and automation consultant helping small business owners use AI, choose the right tools, and run day-to-day operations with less manual work.

I focus on the parts of business that quietly eat time: repetitive admin, scattered tools, unclear handoffs, and workflows that rely on memory. I learn platforms quickly and I build systems and automations that fit the way you naturally work.

I have spent years building operations and systems for small teams and mission-driven organizations, so I know how to make structure feel light and supportive.

I keep your budget in mind when choosing tools. I use what you already have whenever possible, and I switch on the features you already own that remove extra steps. When a new tool or AI is worth it, I choose options that stay simple, stable, and worth the cost.

I work with service businesses, small teams, and remote-first owners who value structure and relationships. Based in the Dallas-Fort Worth area, I work with small businesses remotely across the US.

Malak

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Ready to make daily operations feel easier?

Book a free 30-minute consultation and we will find the change that saves you the most time. No pressure, no obligation.

Book a consultation